HelpSTAR - Help Desk Software
v2009.02
Help Desk Software (from $4995, 45 day MBG)
HelpSTAR supports ITIL processes for best-practice service management, including:
· Problem Management and Incident Management
· Change Management
· Knowledge Management
· Dashboards for real time Tactical Management
· Configuration Management
· Service Level Agreements (SLA`s)
· Asset Management including License Compliance
· 45 Day Unconditional Money Back Guarantee
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