As every online business owner knows that customers are assets for the company, if customers get satisfied or happy with your online services and supports they often use only your product and also recommend you to their family members or friends. Try online chat software that easily integrate with business existing website and assist online customers to solve their queries in real time. Chat software provide facility to block any visitor IP address if business representative found them fraud or not want to chat in future again. Online chat for website allowed operators to reply visitors commonly asked questions by saved canned messages that operators previously saved for fast reply. Real time chat software widely used in those industries and sectors that provide online service or product for free or price including online stores, online education, travel agencies, financial sectors, and others. Online support program for all any size small, mid-sized or large business who wants to offer 24x7 days live support to their web site visitors for enhancing customer satisfaction level. Web based chat software is easy to setup utility that designed by using most up-to-date advance technologies that provides completely secure conversation with customers using Https protocol that protect chat. Live customer support application provides advance feature to operator to push pre-defined URL of the business websites for quick and fast response to website visitors.
Features:
* Online chat for website software provides advance sound setting that allowed operator to select any audio file to indicate when new customer arrived by Audio Notification.
* Chat software maintains record of chat history details including chat date, arrival, waiting time, visitor’s information (IP address, name, browsed used etc) and text messages.
* Chat tool provides advance option to transfer chat between operators, if one operator knows that customer query can be better solved to another operator.