IT Service Management Toolkit Vol. 1
v2.0
This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes.
This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals and organizations interested in standard, tactical deployment of IT services based on the ITIL framework.
Smartworks-PE is a cost effective business productivity tool which helps you to manage projects , Organize meetings , track issues and measure the progress in each of your business activity.
Small office networks - Microsoft Outlook 97 to 2007 - OLfolders allows the real time access and sharing of contacts, calendars, tasks, emails stored on different computers from each workstation simultaneously in a given Outlook network.
Package includes FULL versions of Easy-to-Use PDF to Word Converter & Easy-to-Use PDF to RTF Converter & Easy-to-Use PDF to Text Converter.
QSynchronization is a Microsoft Office Outlook add-in. It synchronizes uni- or bidirectional your Outlook folders on Outlook notebooks or PDA such as contacts, calendars, appointments, tasks, emails with your central Outlook data.
Workbook TOC is a table of contents generator for an Excel workbook. This Excel Add-on will create a TOC worksheet listing the names of the worksheets in the workbook. The worksheet names are also hyperlinked to allow quick navigation of a workbook.