Web Chat is secure and fast real time messaging program to chat with users and provides better help within seconds. Software is capable to keep track of all user details and chat sessions for future requirements. Live chat software provides facility to add more than one operator to interact with many users simultaneously in real time manner. Operators can also communicate with each other to solve users queries. Websites visitors can send offline messages when operators and helpdesk are offline or not visible. Any operator can blocked IP address of unwanted visitors for security reasons. Live chat utility provides email chat transcripts to forward chat link in email account of visitors to safely and quickly establish chat session in future. Web chat application provides canned response facility to send predefined messages of general asked queries of customers and website visitors. Using live chat utility helpdesk operators can transfer chat session to each other for better response. No special technical knowledge is required to install and operate live chat application on website server. Company offers demo of live chat software to evaluate features and capabilities of software before purchasing real time software. Utility provides facility to customized live chat button according to their choice by changing colors and images in easiest way. Live chat program supports https protocol to secure server identity and customer details.
Features:
* Live chat software provides online interaction for website visitors to send queries and get better support within seconds.
* Application provides facility to monitor visitors activities and track their chat sessions and other information for future use.
* Facilitates to chat with multiple customers at the same time by sending canned response and predefined messages.
* Supports flexible way to transfer chat sessions from one operator to another operator to provide just right assists to visitors.